Software and Website Support

Remote Support - Teamviewer
Please use these links as instructed by a support team member.

For VisionVPM support

Phone: 0800 847 876 (0800 VIS VPM)

Hours: 8:30am – 5:00pm (NZST)

For Ascend & RxWorks support

Phone: 0800 445 611

Hours: 8:00am – 8:00pm (NZST)

Provet IT Service Desk

For Provet e-Order / Inventory Scanner support

Phone: 0800 150 182

Hours: 8:30am – 5:00pm (NZST)

For e-Practice / MyVetDirect Websites and domain name support

Hours: 9:00am – 5:00pm (AEDST)